Genea/FertilitySA is urgently investigating a cyber incident after identifying suspicious activity on our network. As soon as we detected the incident, we took immediate steps to contain the incident and secure our systems.
Out of an abundance of caution, this included taking some of our systems and servers offline while we investigated the incident. These are now being restored while we continue our investigation.
Our ongoing investigation has identified that an unauthorised third party has accessed Genea/FertilitySA data. We are urgently investigating the nature and extent of data that has been accessed and the extent to which it contains personal information.
We acknowledge the importance that people place on their information, especially in this current environment. We are committed to keeping you updated as we learn more.
Are Genea/FertilitySA clinics still open and treatments being provided?
We are working hard to ensure that there is minimal disruption to treatment being provided to our patients. If you do not hear from your local Genea/FertilitySA clinic, there is no change to your current treatment schedule.
What should I do?
We will communicate with relevant individuals if our investigation identifies any evidence that their personal information has been impacted.
We sincerely apologise for any concern this incident may cause and want to reassure patients that we take your privacy and the security of your data very seriously.
We also want to reassure you that our teams of specialists, nurses and office support staff are working tirelessly to ensure that there is minimal disruption to your treatment, which is of our utmost priority and importance.
If you have any further questions, please email cyber@genea.com.au.
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